We offer complimentary standard shipping on all orders, which typically arrives within 3-5 business days within the United States. Expedited shipping options are available at checkout for faster delivery. International orders usually arrive within 7-14 business days.

Yes, we offer complimentary standard shipping on all orders within the United States. Each piece is carefully packaged in our signature Valentina Rosa packaging and shipped with full insurance and tracking.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your package's journey. If you have any questions about your order status, our customer care team is here to help.

Every Valentina Rosa piece is crafted from premium materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones. We never use plated metals or synthetic stones. Each piece comes with a certificate of authenticity.

Yes, all Valentina Rosa jewelry is hypoallergenic and nickel-free, making our pieces safe for even the most sensitive skin. We use only high-quality precious metals that meet the highest international standards.

To keep your Valentina Rosa pieces looking beautiful, we recommend removing jewelry before swimming, exercising, or applying lotions and perfumes. Store each piece in its original pouch or box when not wearing. Clean gently with a soft cloth. Professional cleaning is recommended annually.

We want you to love your Valentina Rosa jewelry. If you're not completely satisfied, we accept returns within 30 days of delivery. Items must be unworn and in original condition with all packaging. Custom or engraved pieces are final sale.

Absolutely. We're happy to exchange unworn pieces within 30 days of delivery for a different size or style. Please contact our customer care team to arrange an exchange, and we'll guide you through the process.

We recommend visiting a local jeweler for professional sizing, or you can order our complimentary ring sizer to find your perfect fit at home. Our customer care team is also available to help you determine the right size.

Yes, we offer custom sizing for rings and select pieces, as well as engraving services for a personal touch. Please contact us with your specific request, and our team will be delighted to create something uniquely yours.